Trouble installing a printer

A friend of mine is the secretary at a school. The school was given a new computer for Christmas and the I.T. person, who is a volunteer, was unable to install the old printer on the new computer. The original CD was available, but did not seem to work. I was asked to look at it and found I was unable to install the printer as well, using the original CD. I was disappointed when I called HP's tech support and was told that sometimes the CD doesn't have all the files on it. It was recommended that I go to their website and download the driver from there. This worked like a charm.
When you are having issues installing any peripheral, you can always call the support number listed or go directly to their website for downloads.

How do I find my IP Address?

A friend was talking to an IT Support Tech and was asked what his IP Address was. The Tech needed this information in order to remote control his personal computer. The Tech talked him through the process, but he called me to get a refresher. Turns out that my process is a little easier to remember. In the future you can be proactive by having this information handy before making the call to IT Support.
1. Get to a command prompt. I do this by going to Start/Run and typing in cmd and enter. You are now at a command prompt.
2. Next type ipconfig and hit enter. The first IP Address listed is your computer. You will also see the Subnet Mask and the Gateway, if needed.

Remember that this will enable the IT Tech to remote control your personal computer. Make sure this is what you want before giving the info.